Tools and user support

NLA University College offers students a number of IT services. Read more about our individual offers on these pages.
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Activating your user account

A user account is automatically created for all new students who have accepted an offer of admission to NLA University College. The account must be activated by the student.

As a new student you will receive an SMS to activate your user account. Click the link and retrieve your password. We recommend that you then create your personal password here: Change your password. Remember to select "NLA Høgskolen" as your affiliation. After 15 minutes, you are ready to create your school account. This is a Microsoft account where you can store documents:

Start by logging in with your user account (studentnumber@nla.no) via: aka.ms/mfasetup. If the link doesn’t work, try again in an incognito window.

Choose Authentication App. Follow the instructions to set up Microsoft Authenticator, which is the recommended method. This requires an Android or iOS device. If you don’t have one, contact IT support at support@nla.no.

Download and configure the app: After downloading the Microsoft Authenticator app to your phone, open it and tap the plus icon in the top right corner. Choose "Work or school account," then "Scan a QR code."

Scan the QR code: Allow Microsoft Authenticator to use your camera to scan the QR code. If you are setting it up on your phone, you can also tap "Add account."

Test and complete: You will receive a test notification on your mobile device. Enter the code you see to confirm that it works. Then click "Next" and "Finish."

Having trouble activating your account? Contact IT support:
Phone: +47 55 53 69 99 | Email: support@nla.no

Password

You determine your own password when you establish (activate) your user account. You have the same user name and password for all IT services at the university college and for all external services that support FEIDE.

If you want to change your password, you can do so here: Change your password

The password must: 

  • Contain at least 8 characters
  • Contain both letters and numbers or signs (not æ, ø, å, ü, etc)

The password must not:

  • Be derived from your user name
  • Be a word in a dictionary
  • Be a word spelled backwards
  • Be a word surrounded by numbers or signs (such as secret1, 1secret, secret?, secret!)

Forgotten your password?

Your username is studentnumber@nla.no.

Go to eFeide
Select "NLA Høgskolen" from the list of organizations.
Enter your student number and mobile phone number.
If it doesn’t work, check that your mobile number is correctly registered in Studentweb.  The SMS function only supports Norwegian phone numbers, and you must be able to receive SMS from a 4-digit number.  Students with foreign phone numbers must contact the IT department at support@nla.no.

A temporary password will be sent to your mobile phone.
You can use it immediately.

We recommend however changing this password as soon as possible.
Log in at https://mega.efeide.no/
Select “Change your password” to create a new one.

 Storage opportunities

The university college's computers have the following storage opportunities

  • "One Drive-NLA Høgskolen" – cloud storage service via Office 365
  • My documents (personal storage space). No backup is taken of this area.

We recommend using "One Drive - NLA Høgskolen" to store personal files. 
In OneDrive, you get 1TB for storing and backing up documents and work. Here, you can store your files, create new documents, edit and work with other people. Fully integrated with Word, Excel, PowerPoint, etc. 

Contact IT

The IT department offers support on weekdays from 8am until 3pm. Contact them by email support@nla.no or call (+47) 55 53 69 99.