A Survey of Current Measurement Methods for eGovernment Impact
A survey on eGovernment impact measurement methods was conducted by the eGovMoNet project to enable a comparison among them and to facilitate a discussion on good practices. The collected information is related to the methodologies covering their properties and associated tools, practices, implementation stage and challenges. The main findings from the analysis based on the results compiled by this survey are that more effort is needed to standardise more measurement methods and to increase the accuracy of the measurement results. Also the ways in which measurements can support strategic decisions and support policy makers need more focus. Identifying bottlenecks and prioritise improvements are not frequent among surveyed methods. The majority of the surveyed methods do not have an open process, change management process or an open method document license. Only half of the surveyed methods are regularly updated and maintained in a transparent way.
Publisert i 2011
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